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Work — No. 05

Tendly, help desk.

A help desk admin UI kit: tickets, inbox, SLAs, agents and AI drafts.
Light and dark, built in one week, sold as a kit.

Type
Admin UI kit
Platform
Web 1440
Modes
Light + dark
Delivered
Figma
Plate I: The kit, light and dark on one wall
Plate IThe kit, light and dark on one wall

The kit, in numbers

126

components

19 variant sets, 39 singles

31

states

empty, loading and error

9

overlays

pickers, menus and panels

20

text styles

one family, every size

2

modes

light and dark, mirrored

119

social shots

ready for launch week

Two modes

same desk, lights off.

Every screen exists twice. Dark is not an inverted light mode: surfaces, charts and the teal accent were tuned for each one, card by card.

Plate II: Volume by hour at 14:00, light
Plate IIVolume by hour at 14:00, light
Plate III: The same card at 21:00, dark
Plate IIIThe same card at 21:00, dark

The first second

nothing pops in. it counts up.

Skeleton, shimmer, numbers that count up, then a queue that fills. Six frames per screen, so the developer knows exactly what moves and when.

Plate IV: Skeleton
Plate IVSkeleton
Plate V: KPIs counting up
Plate VKPIs counting up
Plate VI: All live
Plate VIAll live
Plate VII: Getting started, step 4: SLA targets
Plate VIIGetting started, step 4: SLA targets

First run

Set up in six steps.

Email, widget, team, SLAs, hours and help centre. Each step shows its result next to it, not a promise.

Parts and overlays

every piece, both modes.

Plate VIII: AI parts, dark
Plate VIIIAI parts, dark
Plate IX: Date range picker, dark
Plate IXDate range picker, dark

yours could be no. 06.

Pick your weekNext: No. 01 Signal AI Ops